Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be very frustrating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are ways to find the cause of the problem and potentially resolve the issue on your own. While challenging problems are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting tips to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

It can be very annoying when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are techniques to find the root of the problem and potentially take care of the issue on your own. While complicated repairs are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting strategies to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before phoning a professional HVAC business to diagnose and solve problems with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

• Check the thermostat settings: Make sure your thermostat is in the right mode. If you have a programmable thermostat, double check the setpoint and schedule.
• Examine the circuit breakers. Make sure the circuit breakers for the heat pump and the air handler/furnace are in the right position. Sometimes a tripped breaker can stop the heat pump from operating effectively. 
• Assess airflow and filters: Low airflow caused by dirty filters, blocked vents or other obstructions can cause inefficient operation. Replace dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could reduce airflow.
• Look at the outdoor unit: Check the outdoor unit and condenser for waste, dirt or plant life that might be limiting airflow. Remove any clutter that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump issues can be readily solved by homeowners, sometimes it’s better to reach out to a professional for assistance. One example is, if you have uncertainties about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for a variety of reasons that require technical expertise, such as improper refrigerant levels or problems with temperature sensors or valves. If one of those problems is causing your heat pump to malfunction, it’s best to have it addressed by a knowledgeable professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried out our suggested troubleshooting steps and your heat pump is still stuck in heat mode, ring one of the qualified technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue accurately and quickly make the required repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in the U.S..

For reputable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.