What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your A/C needs repair at your Columbia home and you’re not sure what to expect. It’s daunting enough to let an air conditioner repair technician into your home, but then to not know what exactly they’re going to do could add a whole other level of concern. Not to worry! Midland Air Service Experts is here to inform you on the basic AC repair process so you’ll be ready when an expert A/C system service technician needs to visit your home.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to inspect it to verify that it’s not merely a thermostat settings error. The service tech will verify the thermostat is flipped to cool and then reduce the temperature to see if that will activate the air conditioner. A flawed or improperly connected wire could be all that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They may set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The repairman will then likely ask to see the air conditioner. Same as a doctor, the repairman will start their trial and error diagnosis process. There are multiple factors that could be the culprit of an AC that isn’t functioning properly, and it’s up the repairman to investigate all the possible sources starting from the most frequent issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will most likely check the air filter to verify it’s not obstructed or requires replacing. They will check the AC refrigerant levels, confirm the air condenser fan is spinning properly, verify that the size of your A/C system is correct for the size of your residence, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning repairman has discovered the issue, he or she should explain all your options. The exchange will typically start with the repairman explaining what the problem is, what part (if any) failed, how or why it died, and what function that part has for your air conditioner.

The service tech will then go into your options, which will entail replacing the part and resolving the trouble, but may also include upgrading parts of the A/C, the A/C system itself, or your entire HVAC system. In certain cases, it may make more sense to buy an entire new heating and AC system, especially if the air conditioner is past its prime, or likely to break down again and end up costing you more for air conditioning repairs by the time it’s all said and done. The repairman will go over how much time, effort, and cost it will take to fix the trouble.

The repairman may at this point explain what could have avoided the issue or part failure and how to prevent a future issue from occurring. This typically includes proactive maintenance, which not only helps prevent an air conditioning breakdown, but in most experiences also keeps your air conditioning warranty valid. Most expert air conditioning repair companies will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your HVAC equipment.

Finally, they will explain the process for repairing the failed part or correcting the issue. If you decide that AC repair is better for you than investing in an AC system upgrade, the technician will order any parts necessary and plan your next appointment to fix your A/C system. Or, if the part needed is already available on their van, they will begin the AC repair work with your permission.

Always know that throughout Columbia you’re in good hands with Midland Air Service Experts. Our service techs are ACE-certified and have undergone extensive background checks so you can feel confident with the men and women we send into your home. If you ever come across any questions about your A/C system or what to expect with your air conditioning repair, give us a call around the clock at 803-399-7208 and we’ll be happy to explain the process.

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