What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your A/C needs repair at your Columbia home and you’re not sure what to expect. It’s daunting enough to let an AC repairman into your home, but then to not be sure what they’re going to do could add another level of anxiety. Not to worry! Midland Air Service Experts Heating & Air Conditioning is here to inform you on the standard AC repair process so you’ll be ready when an expert A/C system service technician needs to pay you a visit.

It Starts Simple

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might seem silly, but they need to check it to verify that it’s not just a thermostat settings issue. The service tech will verify the thermostat is flipped to cool and then reduce the temperature to see if that will activate the air conditioner. A flawed or incorrectly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They may set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty

The technician will then likely ask to see the air conditioner. Same as a doctor, the repairman will begin their trial and error testing process. There are multiple factors that could be the reason for an air conditioner that isn’t functioning properly, and it’s up the technician to investigate all the possible sources starting from the most common issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will most likely check the air filter to verify it’s not obstructed or requires replacing. They will check the A/C system’s refrigerant levels, make sure the air condenser fan is spinning properly, confirm that the size of your A/C system is correct for the size of your residence, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning repairman has discovered the issue, he should explain all your options to you. The exchange will usually start with the technician explaining what the issue is, what part (if any) failed, how or why it died, and what that part does for your air conditioning system.

The service tech will then go into your courses of action, which will entail replacing the part and resolving the trouble, but may also involve upgrading parts of the A/C, the A/C system itself, or your complete HVAC system. In some cases, it may make more sense to buy a whole new heating and AC system, specifically if the air conditioner is past its prime, or prone to breaking down again and end up with you spending more on air conditioning repairs by the time it’s all said and done. The repairman will go over how much time, effort, and cost it will take to fix the trouble.

The technician may at this point explain what could have avoided the issue or part failure and how to avoid a future issue from occurring. This typically includes seasonal maintenance, which not only helps prevent an AC breakdown, but in most experiences also keeps your air conditioning warranty valid. Most expert AC repair businesses will offer an annual maintenance plan so you don’t have to worry about making future AC tune-up appointments for your HVAC equipment.

Finally, they will explain the process for repairing the failed part or correcting the problem. If you decide that A/C system repair is better for you than investing in an AC system upgrade, the repairman will order any parts needed and plan your next appointment to fix the A/C system. Or, if the part needed is already available on their van, they will begin the AC repair work with your permission.

Always know that throughout Columbia your system is in good hands with Midland Air Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have been through extensive background checks so you can feel confident with the people we send into your home. If you ever come across any questions about your AC or what to expect with your A/C system repair, give us a call around the clock at 803-399-7208 and we’ll be happy to explain the process.

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