What to Expect During an AC Repair Appointment

So, suddenly your A/C needs repair at your the U.S. home and you don’t know what that entails. It’s stressful enough to allow an A/C system repair technician into your home, but then to not be sure what they’re going to do can add even more unnecessary stress. But fear not! Service Experts Heating, Air Conditioning & Plumbing is here to inform you on the general air conditioning repair process so you’ll be informed when an expert A/C system service technician needs to pay you a visit. 

AC Repair Starts Simple 

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might seem silly, but they need to inspect it to verify that it’s not merely a thermostat settings problem. The technician will check that the thermostat is flipped to cool and then lower the temperature to see if that will activate the AC. A faulty or wrongly connected wire could be the culprit that’s standing in the way of you and a comfortable home. 

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They might flip the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system. 

Getting to the nitty-gritty of AC Repair 

The repairman will then likely ask you to see the air conditioner. Like a doctor, the technician will commence their trial and error discovery process. There are multiple factors that could be the cause for an A/C system that isn’t running properly, and it’s up the repairman to evaluate all the possible causes starting from the most standard issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer. 

During the air conditioner diagnosis, they will most likely check the air filter to make sure it’s not obstructed or in need of replacing. They will inspect your A/C system’s refrigerant levels, verify the air condenser fan is circulating properly, make sure that the size of your A/C system is correct for the size of your house, and inspect the wiring, electronics and safety controls. 

Once the A/C system repairman has found the problem, he should explain all your choices to you. The exchange will typically start with the technician explaining what the problem is, what part (if any) failed, how or why it failed, and what function that part has for your air conditioner operate}. 

The service tech will then go into your options, which will entail swapping out the part and fixing the issue, but might also involve upgrading parts of the A/C, the air conditioner itself, or your entire heating and AC system. In some cases, it may make more sense to invest in a whole new heating and AC system, specifically if the air conditioner is past its prime, or likely to break down again and end up with you spending more on AC repairs in the long run. The repairman will go over how much time, effort, and cost it will take to fix the issue. 

The technician may at this point explain what could have avoided the problem or part failure and how to avoid a future issue. This usually includes proactive maintenance, which not only helps stop an A/C system breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert air conditioner repair centers will offer an annual maintenance plan so you don’t have to think about making future AC tune-up appointments for your home. 

Lastly, they will explain the process for repairing the failed part or resolving the problem. If you choose that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts necessary and schedule your new appointment to repair the air conditioner. Or, if the necessary part is already handy on their truck, they will begin the air conditioning repair work with your approval. 

Remember that throughout the U.S. your system is in good hands with Service Experts Heating, Air Conditioning & Plumbing. Our technicians are ACE-certified and have undergone extensive background checks so you can feel confident with the men and women we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your A/C system repair, give us a call 24/7 at 866-397-3787 and we’ll be happy to discuss the process.