Midland Air Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 5,696 Reviews
david G.
leesville, south carolina
"I thought the tech did a very good job serving my unit"
ms brand B.
lexington, south carolina
"Mr . Harold found out what was going on with our unit. Thermostat was one of the reason."
mr leet L.
columbia, south carolina
belinda M.
gaston, south carolina
marc M.
irmo, south carolina
"The techs are all nice! The install was a problem with the gas valve.We were without hot water 3 plus times and I had to change plans and my schedule3 plus times. Further explanation of gas valve ask tech."
jim J.
columbia, south carolina
"It was earned."
mr gladman G.
columbia, south carolina
mr harrison H.
columbia, south carolina
"Ben arrived early."
ricky L.
batesburg, south carolina
mr stoddard S.
columbia, south carolina
"Very professional"
emi O.
columbia, south carolina
"The technician seemed to know what he was doing. Appreciated."
angela R.
gaston, south carolina
ms brenda jackson J.
columbia, south carolina
mr ayers A.
irmo, south carolina
"Richard is the best"
anthony H.
lexington, south carolina
ms hansen H.
columbia, south carolina
"Doug Rozelman did a wonderful job helping set up my Advantage Program. He was so patient and kind. Drew and Bryan installed the system. They were very professional, careful, kind, and really cared about the job."
mr falato F.
lexington, south carolina
"still waiting for the part"
herbert D.
columbia, south carolina
jamie B.
irmo, south carolina
mr swanson S.
winnsboro, south carolina
"quick, efficient, trained"
mary W.
columbia, south carolina
"He was pleasant and patient and explaining everything. Please send a bill, I called back but I still have not received one. It's been almost 3 months."
mr cameron C.
irmo, south carolina
"The gentleman that came by, arrived about 5 minutes early which I loved. They were professional and fast at diagnostics and fixing my HVAC unit. No high pressure sales tactics. Just friendly knowledgeable guys."
takeya O.
blythewood, south carolina
"The technician didnt have the filters needed to replace my old filters. Not his fault this question should be asked during the scheduling. This is not the first time this has happened to me on a maintenance appointment."
robin G.
columbia, south carolina
"They came and fix my issue in a timely matter."
santana S.
columbia, south carolina
"Expect nothing less"
mr ryder R.
lexington, south carolina
"Richard worked hard to determine the issue and corrected it"
david B.
lexington, south carolina
"Because they did their job, again, on a unit thats been trash since day one."
emily J.
lexington, south carolina
karen H.
irmo, south carolina
"He was on time & checked my A/C unit out, advised me to change out both UV bulbs even if only one is burnt out."
sylvira G.
irmo, south carolina
mr perry P.
columbia, south carolina
"Your people are the best."
eddie K.
columbia, south carolina
ben S.
west columbia, south carolina
"He forgot to plug the outdoor disconnect/breaker thing back in when he was finished, so we woke up to a 40-degree house the next morning."
ralph P.
columbia, south carolina
"Technicians were very nice but it Cost more then quoted over the phone, also my cat was let out by technician after I told them to be careful of the doors being open cause cats will run out. Been raining the past few days and still havent found my cat. That is one of the main reasons Im very unhappy with the visit still waiting to hear back from them"
ms hutcheson H.
lexington, south carolina
"Our technician was professional, polite, and considerate of coming into our home (all carpeted) from the rain. (He donned his "surgery slippers" immediately.) I would also like to mention here that about 1/2-hour after he left, our iComfort wall thermostat went blank. We tried everything (including resetting the fuse switch), but couldn't get it back on. Cold weather was forecast for that evening. We called your number, talked with a very kind and supportive gentleman on the phone, and within 1/2-hour received a call from another technician, Chris Turner. He arrived from a distance in a timely manner (and in a driving rain), and within 15 minutes had discovered the problem. A fuse was out somewhere in the works, that I wouldn't begin to understand. :-) He saved the day for us. It was dark and still raining when he left, but we wanted to thank him for the excellent backup and problem solving skills he brought with him. (This is not to cast any negative rating on our initial tech. I suppose it could have happened to anyone...a fuse suddenly going out after a maintenance visit.) Thanks. Re: the following 1-10 questions...had someone (Chris) not done the fix as quickly as he did - or worse, had we had to purchase something we didn't really need - we may have considered leaving Midland Air. We have had experiences in the past where we felt that happened. So, we are responding to the following questions based on the efforts to make everything right, without paying a large fee. That makes for great business practices, those which matter most to us. Especially since we have been long-term and loyal customers."
justin R.
columbia, south carolina
"The two gentlemen who serviced our air conditioner were polite, efficient, and willing to answer questions."
sandra H.
west columbia, south carolina
"Tech was timely and had good customer service"
david R.
lexington, south carolina
"The service was fine and the estimate was clear, it was just not affordable."
mr sells S.
columbia, south carolina
"The tech explained what he did. Very professional. Good customer service skill. Good job."
robert S.
columbia, south carolina
"Very knowledgeable and competent service."
ms tokaz T.
columbia, south carolina
virgil T.
columbia, south carolina
"The technicians were very professional and provided excellent customer service. They came in and did an excellent job removing and installing the new unit. They did not leave any trash behind for me to clean up."
mr milasnovich M.
irmo, south carolina
mr barnett B.
columbia, south carolina
"Tech arrived on time and fixed the problem '"
jim H.
lexington, south carolina
"Lee did a great job and was very helpful and courteious ."
donald M.
lexington, south carolina
"Lee was very courteous and professional. He worked efficiently to get everything done in short order."
mr houck H.
columbia, south carolina
"Great service and answered all questions."
ms sease S.
lexington, south carolina
ms mcconnell M.
columbia, south carolina
"Very prompt and thorough"
ms hammond H.
lexington, south carolina
"We have been working with Brandon for several years and have come to know and trust him.. He has always been responsive and professional. We are purchasing a new system and Brandon is the reason we considered staying with Midlands."
ms lewis margret L.
swansea, south carolina
"THE YOUNG MAN WAS VERY PROFESSIONAL AND RESPECTFUL. HE SAID WHAT HE WAS GOING TO DO, AND AFTERWARDS HE EXPLAIN WHAT HE FOUND."
finley M.
columbia, south carolina
"He arrived on time, and seemed very through doing the job he did."
mr huger H.
irmo, south carolina
beverly H.
columbia, south carolina
"I think he did a good job, but he left the door open going under the house when he finished. My neighbor noticed it and told me."
karen G.
columbia, south carolina
"Considerate and reliable service every time"
mr peterson P.
columbia, south carolina
"Technician forgot to put on "booties" prior to entering the house after working in the dirt in the back yard."
katrina E.
columbia, south carolina
james M.
leesville, south carolina
"On time, very courteous, thorough"
mr pondiscio P.
lexington, south carolina
"Brandon not only fixed our problem, he found our UV bulbs need replacing"
tina S.
columbia, south carolina
"The tech that came was very polite, nice and competent."
willie B.
lexington, south carolina
"Exceptionally knowledgeable and professional along with attention to detail!!"
sharon M.
columbia, south carolina
"Tech was very professional"
mr sutcliffe S.
chapin, south carolina
looms frazier-dunmore F.
columbia, south carolina
jenifer F.
columbia, south carolina
"They only did one thing that I was upset with was they left the front door open brrrr!"
javis services S.
columbia, south carolina
mr johnson J.
columbia, south carolina
"Matt was very professional and knowledgeable."
ms briggs B.
columbia, south carolina
ms frazier-dunmore F.
columbia, south carolina
mary B.
lexington, south carolina
"willingness to help. professional."
charles H.
elgin, south carolina
"Lee was on time was very polite. He did a good check and everything seems to be working."
sam M.
columbia, south carolina
"Technician (Richard) arrived as promised. I had a question prior to his visit. He returned my call promptly which is very important to me. His work was excellent - thorough and he is courteous and professional."
william P.
west columbia, south carolina
"Technicians were knowledgeable and courteous"
ms jackson J.
lexington, south carolina
"Yes"
ms smith S.
columbia, south carolina
"Mr. Flores was very professional and was able to answer all questions asked. He also provided the best option for the work needed to provide my home the most effective and efficient replacement for my HVAC system."
ms randolph R.
columbia, south carolina
"tech was very mannerly and pleasant and knew his job"
mr kenneth w. S.
west columbia, south carolina
"Prompt, courteous and knowledgeable"
jerrletta S.
winnsboro, south carolina
mr robinson R.
hopkins, south carolina
"he was straight up"
ms fleming F.
columbia, south carolina
sylvia C.
lexington, south carolina
"My problem was corrected quickly."
kelli I.
lexington, south carolina
mr rinebold R.
irmo, south carolina
ms ostrom O.
irmo, south carolina
"Pleasant and reliable"
debbie M.
columbia, south carolina
"Technician was very nice and professional."
ms garnett G.
columbia, south carolina
ms mealing M.
columbia, south carolina
ms brand B.
lexington, south carolina
thomas M.
columbia, south carolina
"THE TECH EFFECTIVELY SERVICED MY UNIT IN NO TIME. HE ALSO, TAUGHT ME HOW TO MANAGE MY HUMIDITY."
lydia H.
west columbia, south carolina
"They quickly diagnosed my problem and assisted me to find a quick solution."
carol P.
columbia, south carolina
stacey H.
columbia, south carolina
"I called on a Thursday and there was a guy here on Friday. The lady on the phone was very nice and friendly. The service tech was on time and careful when coming into my home. He was very knowledgeable and explained everything to me about what he was doing. He showed me the mess of a filter that was in my unit, and gave me hints to make it better. He was respectful and helpful with everything. I will definitely recommend your company!"
kathy S.
columbia, south carolina
"I was told that the technician would call when he was on his way to my house. I never received a call or text to notify me that he was in his way."
emily B.
irmo, south carolina
"heating and air system was thoroughly check"
john R.
irmo, south carolina
"Arrived on time, got done quickly."
james W.
elgin, south carolina
"Professional Prepared Diligent"
ms durstine D.
columbia, south carolina
"Richard is efficent, comprehensive, offered quality work, respectiful, and complete in his evaluation"
lewis B.
columbia, south carolina
mr hamilton H.
irmo, south carolina
dot V.
columbia, south carolina
"Terrance is very professional and knowledgeable. From what I can tell he provided the proper service to the HVAC system and I hope to be able to rely on him in the future. He represents Midland Air very well!!!"
ms arney A.
chapin, south carolina
"Did his job and explained and answered any questions we had."
biaan m. F.
columbia, south carolina
"I could tell he was the best in his field; very knowledgeable"
mr domenech D.
lexington, south carolina
"Brian never fails always on time, very courteous, vast knowledge and strait answers"
ms jackson J.
columbia, south carolina
"professional prompt courteous"
jay E.
columbia, south carolina
"Tech was Prompt and quick"
mr ratliff R.
columbia, south carolina
"On time, professional and thorough."
rick T.
gilbert, south carolina
"Quick and professional"
mr hadwin H.
chapin, south carolina
"code 2621090114358"
mr chaney C.
columbia, south carolina
"The technician was very knowledgeable and worked efficiently to fix the problem."
fred C.
hopkins, south carolina
"Was able to get heat back in good time."
debbie B.
lexington, south carolina
"Chris was very thorough. He was also very personable. He showed up on time and did a great job."
angela R.
elgin, south carolina
mr doctor D.
columbia, south carolina
"The technician was very professional. He located problem after examining the unit."
mr shultz S.
lexington, south carolina
mr brushingham B.
columbia, south carolina
"He did a quick and great job"
wiltress F.
bamberg, south carolina
"wore mask, socially distanced, pleasant"
gloria B.
columbia, south carolina
"Timely, knowledgeable, professional"
mrs felder F.
columbia, south carolina
"He was knowledgeable and answered all of my questions"
charmaine G.
columbia, south carolina
"Technician was thorough, knowledgeable and courteous. Very professional. He also wore a mask."
annette H.
west columbia, south carolina
"100"
annette H.
west columbia, south carolina
"His name was Brandon and he was on time and very courteous! He looked over the problem and explained some things to me about the thermostat. He took his time with me and was very knowledgeable!"
crystal R.
gilbert, south carolina
"Doug and Daquan made sure that all my questions were answered and that a long time problem was solved at the visit"
bart W.
columbia, south carolina
"Outstanding Service"
theresa S.
lexington, south carolina
"We have and issue and , I feel there working hard to solve,"
dr. camille D.
irmo, south carolina
"Brandon was very helpful, and got the system running again, after spotting the problem. He was also polite and respectful, and wore his mask correctly!"
karen G.
columbia, south carolina
"Reliable service"
hampton B.
west columbia, south carolina
danny M.
eastover, south carolina
mr ellis E.
columbia, south carolina
"I have been with Midland Air for43 Plus years"
ms morales M.
columbia, south carolina
sandra G.
columbia, south carolina
gregory G.
columbia, south carolina
frances L.
columbia, south carolina
"Did an excellent, clean, neat job."
peel P.
columbia, south carolina
mr humphrey H.
irmo, south carolina
anthony H.
lexington, south carolina
mr wuthier W.
columbia, south carolina
"As noted before, the technician was prompt, thorough, courteous and was careful not to come close to our door. He was friendly (from a distance) and took the time to do a full checkup. He replaced our spent electronic filter, even though he had to provide one from his van. I think he should be commended by Midland Air as an outstanding worker who deserves a raise in salary!"
ms l schwalenberg S.
lexington, south carolina
albert L.
chapin, south carolina
"Christopher did a thorough job, clearly explained everything he did, and was very pleasant to deal with. We hope he does all of our future maintenance services."
brenda F.
irmo, south carolina
"Very professional and knowledgeable technican (Lee Taylor)."
ms gipson G.
columbia, south carolina
"Technician was on time."
mr mccorkle M.
columbia, south carolina
debbie M.
west columbia, south carolina
david m.
elgin+sc, south carolina
"knowledgeable efficient through"
mr faulk F.
columbia, south carolina
lydia F.
west columbia, south carolina
"Took three visits to get an answer but he diagnosed it."
laura V.
columbia, south carolina
ms keske K.
irmo, south carolina
"Good overall response. Clear communication."
mr walters W.
columbia, south carolina
"I have been calling since November about the pure filter being almost impossible to change due to its location accosting the last technician to service it. I was told someone from quality control or a field supervisor would call. Jan unit shut down and technician Lee came out and got the unit working again which we were very pleased for his professionalism. This unit is barely a year old. The service was great . The only problem we have is no one never got back in touch with us"
mr biddle B.
columbia, south carolina
"Great,courteous, knowledgeable"
frank S.
columbia, south carolina
"Good experience, couldn't be any better. Nothing special about it though."
ms hathcox H.
lexington, south carolina
norman R.
columbia, south carolina
mr collins C.
chapin, south carolina
"Very polite and efficient."
billy M.
columbia, south carolina
"For AC review back in the summer, you sent 2 people to visit during pandemic and neither one had a new replacement filter. For the winter review on the furnace, you forgot to let the tech know that this was a semi-annual contract visit, again no replacement filter."
greg G.
columbia, south carolina
"Both gentlemen did a excellent job on explaining the issue with our unit."
samantha H.
west columbia, south carolina
edward W.
lexington, south carolina
"They were polite and knowledgeable. They worked fast and cleaned up when they were finished."
mark M.
lexington, south carolina
"Excellent thorough service with friendly technician explaining extra little steps he took."
kenneth G.
irmo, south carolina
jeffrey S.
lexington, south carolina
"The technician took care of everything quickly, professionally, and it also fixed another minor issue."
andrew L.
lexington, south carolina
"The technician was very professional and helpful. Our heat quit working just before our appointment and the technician informed me someone would have to order a new part to fix our heat. I dont know whose responsibility at midland it is to order that part, but I called and was informed it was ordered yesterday. 5 days after my appointment. It should have been ordered that day. This is 5 extra days my 8 month pregnant wife is in a 59 degree home with our two coldest nights of the year approaching. May I emphasize the 5 rating is directed at whoever is responsible for ordering the part in a timely fashion."
flossie T.
columbia, south carolina
"Technican solved the problem."
raymond K.
columbia, south carolina
robert T.
columbia, south carolina
gary G.
irmo, south carolina
"The guys did a great job with the installation. Worked quickly and left the job site clean"
tina T.
ridgeway, south carolina
mr swanson S.
winnsboro, south carolina
"reliable, efficient and personable. identified problem, explained solution, had part, installed and was done within 1 hour."
edna B.
gilbert, south carolina
"Richard was thorough and professional."
ms tapp T.
west columbia, south carolina
john W.
columbia, south carolina
"This was the second visit without filters for my system."
jesse B.
columbia, south carolina
dr caesar C.
irmo, south carolina
"He explained things well."
ms bagenstos B.
columbia, south carolina
douglas M.
lexington, south carolina
"Pleasant and did work needed"
mr dekrafft D.
lexington, south carolina
"professional knowledgeable curtesy"
stephanie G.
columbia, south carolina
"Lee did a great job serving my HVAC unit"
ms daye D.
lexington, south carolina
ms valerie G.
irmo, south carolina
"Did not replace the air filters!"
mr harmon H.
columbia, south carolina
"The services just aren't what I expected and you never have filters when you come but say that someone will come back with them but never do. There is much more but to much to type."
mr charping C.
lexington, south carolina
mr doctor D.
columbia, south carolina
"Lee did an excellent job."
ms fowler F.
columbia, south carolina
shane H.
columbia, south carolina
"Fixed my hvac unit"
marc M.
irmo, south carolina
"Nice clean polite cooperative team"
debbie R.
columbia, south carolina
"He answered all my questions."
karen H.
columbia, south carolina
ms brannon B.
irmo, south carolina
"I asked before hand that the technician bring a filter and light kit and was told when they called that he did. Oops, no kit"
mrs steedly S.
columbia, south carolina
"Technician was very kind, respectful and did a thorough inspection."
kim W.
gaston, south carolina
"Very knowledgeable"
david A.
blythewood, south carolina
ms beard B.
columbia, south carolina
"Technician was very friendly and took the time to explain what he had checked for the maintenance visit."
linda G.
lexington, south carolina
"Good service. Professional an DDD courteous."
mr mccorkle M.
columbia, south carolina
"Beacause he was good at what he did."
leevette M.
columbia, south carolina
mrs allison A.
columbia, south carolina
"We like the man that worked on our unit.We think he knows his job well and he was easy to talk to"
ms jacobs J.
columbia, south carolina
"Service man did the service on my ac unit-I was not at home came back few days later had the wrong size filter for my unit"
dennis V.
lexington, south carolina
"very polite, knowledgeable technician"
mr hyman H.
columbia, south carolina
"Were so thankful that he came out at 9:00 to fix our furnace. It was not a great problem to him, but it certainly was for use!!"
mr mccorkle M.
columbia, south carolina
"Bekcause Chris was so nicve and eager to please"
will H.
west columbia, south carolina
"He had a mask on and was courteous. And he arrived on time."
ms james-alston J.
hopkins, south carolina
"Ronald was on time and quietly went about his assignment."
ms byrd B.
gaston, south carolina
"The technician was very nice"
mr olshine O.
columbia, south carolina
"Good work"
bianco G.
blythewood, south carolina
"Jarret was very professional and knowledgeable."
samuel L.
west columbia, south carolina
"The service person was knowledgeable. The thermostat was replaced quickly."
ms batson B.
irmo, south carolina
roselyne T.
lexington, south carolina
pamela S.
hopkins, south carolina
"Technician was the best that I have had to service my heating/air unit. I wouldnt type this if it wasnt a fact. Very knowledgeable."
ms stabler S.
irmo, south carolina
mr washington W.
west columbia, south carolina
ms roxann W.
lexington, south carolina
"A very polite and efficient"
mr couture C.
lexington, south carolina
"Excellent communications."
mr belton B.
blythewood, south carolina
minnie G.
wagner, south carolina
"Excellent customer service"
steve P.
columbia, south carolina
joe T.
lexington, south carolina
"Richard Till has serviced the HVAC unit since it was installed. He has always done a very through job. If he goes, I go."
mr kimbler K.
columbia, south carolina
ms woodoff W.
columbia, south carolina
"on time solved the problem though was not masked"
rashad C.
lexington, south carolina
stefanie S.
cayce, south carolina
"I was made to feel important. Like my situation was urgent. Everyone was kind and courteous. This kind of customer service is rare."
marc M.
columbia, south carolina
"The technician went over the thermostat settings and was very professional"
mr bridges B.
columbia, south carolina
"They were on time and check every that needed to service"
jerry S.
cayce, south carolina
"small matter.....tech came......problem solved.!!"
ms fowler F.
columbia, south carolina
ms harper H.
lexington, south carolina
"He diagnosed problem and fixed it as soon as possible"
ms walker W.
irmo, south carolina
"It was not Richard's fault. The equipment on his truck was missing key parts, and the connection was bad which he fixed. Again, NOT his fault, but someone above his paygrade should be held accountable."
mrs summers S.
lexington, south carolina
henry D.
blythewood, south carolina
"It took 3 visits over 5 days to correctly identify and correct the problem. The final visit with Richard identified and corrected the problem. The unit had been routinely serviced the prior month and if it had been properly cleaned the problem would not have existed."
david S.
west columbia, south carolina
"The technician, Brandon, arrived on time and quickly determined that I needed a new thermostat, which he installed within minutes."
ms kerr K.
columbia, south carolina
michael B.
chapin, south carolina
gale M.
cayce, south carolina
"Timely, courteous service"
mr irving I.
columbia, south carolina
ms goodwin G.
columbia, south carolina
"The technician was pleasant and very knowledgeable."
elizbeth R.
columbia, south carolina
"Professional workers"
mr coffas C.
columbia, south carolina
"on time, efficient, direct."
claudette C.
cayce, south carolina
"Your technician, Chris Turner, was the best! Arrived by 8:30 as requested, called ahead, friendly manner, efficient with explanations, and even cut away a tall weed! I hope he continues with your company. So many technicians leave. I hope your company gives incentives to keep the good employees. I plan to ask for Chris next time. P.S.: I had to reschedule because first appointment never showed or called. Customer Service offered this Saturday appointment and was surprised. I was told Saturdays were not available. Chris Turner says he works most Saturdays. I will ask for Saturday appointments."
susan W.
lexington, south carolina
"He worked until 8:00 that night so we could have heat. He thought it was 2 different things but kept working until he found the 3rd thing that was actually wrong."
ms hippen H.
chapin, south carolina
"Very nice, professional"
sandra C.
columbia, south carolina
"System was working perfectly until Routine maintenance visit turned into 3 additional visits (inc one scheduled for 11/27) with problems that are still not fixed!"
ms walters W.
lexington, south carolina
"Technician seemed knowledgable, courteous, and service was prompt."
ms davis D.
columbia, south carolina
ms johnson J.
columbia, south carolina
ms allen A.
irmo, south carolina
mr trickey T.
irmo, south carolina
"Timely response to call, professional technician did excellent job of diagnosing the problem and clearing of the drain line. That said the unit was serviced six weeks prior to this call and this is the second time this unit's drain has been clogged indicating a reoccurring service issue."
lewis B.
columbia, south carolina
marilyn L.
newberry, south carolina
"The technicians were very courteous and knowledgeable and efficient."
james H.
lexington, south carolina
"Knowledgeable Personable"
mr tyler T.
columbia, south carolina
melanie B.
columbia, south carolina
"Both the Tech and sales took the time to explain to me exactly what we needed and why"
paul A.
columbia, south carolina
"The crew was very efficient; our new heat pump/ac was installed and working the same day that the problem was detected. The men were courteous and explained each step. They returned the next day to install the new dampers and cleaned up all debris."
mr yost Y.
lexington, south carolina
mr vaughn V.
lexington, south carolina
"Good service"
peggy M.
lexington, south carolina
ms wood W.
lexington, south carolina
"Doug was very professional"
mr boyle B.
columbia, south carolina
"On time. Professional"
mr calhoun C.
chapin, south carolina
ms kesling K.
irmo, south carolina
"Setting up the appointment was very easy and they keep you informed along the way. Todd arrived on time and was very polite and friendly. Wore his mask, where now is very important. Also I appreciate that they wear shoe coverings also. He wanted to make sure if I had any questions or concerns he would answer them."
nelson W.
blythewood, south carolina
"Great job"
mr paul P.
columbia, south carolina
"Very courteous & friendly."
mr boulet B.
lexington, south carolina
ms hayes H.
irmo, south carolina
robert M.
columbia, south carolina
"Terence did a good job. Very efficient and communicated well."
al D.
columbia, south carolina
"Problem still is there and was not fixed"
debbie S.
leesville , south carolina
mr rivers R.
columbia, south carolina
"The technician, Taven, who performed the heat pump inspection on 10/09/20, indicated to me that the dual capacitor 40/10 on the condensing unit is getting weak and recommended a new one be installed. I agreed to his recommendation. Taven said I would get a phone call from your office to schedule the work. As of today (10/15/20) I have not received the call. Please call me at (803) 772-9903 as soon as possible. Mike Rivers"
mr albarghsh A.
lexington, south carolina
"I have 6 month check up and the AC work fine after the inspection the technician told me low in gas, i agree and willing to cime next day to fix it. at the same night of inspection date the ac totaly stop working. next dy when the technician show up said the gas ok but the motore need to be change so I agree too. Thats was on friday and because they dont have it they move me to monday and when i call the office they sechdual me to tusday. which me and my family suffering with extra days. so I am planing to dicontinue service with your company"
mr wells W.
columbia, south carolina
"Pleasant technician who went about his work with little trouble to the household"
david M.
lexington, south carolina
"This comment has nothing to do with the person, but in general I detest getting the phone calls from you to ask me to schedule maintenance, even when I just did it. I cannot be interrupted at work, and if you keep calling me, I will change HVAC companies."
robert P.
columbia, south carolina
"Technician was professional, on time, and did the work efficiently and well."
mrs winston W.
irmo, south carolina
"Richard is always so professional and lets us know exactly what is done and what needs to be done in the future"
virginia C.
columbia, south carolina
"the sales consultant was very polite and knowledgeable. All of the technicians who installed the furnace and the water tank were very polite and knowledgeable, also."
ms holmes H.
lexington, south carolina
"I was required to adjust my schedule from one day to 2 days"
mr harmon jr J.
columbia, south carolina
"Service person was friendly and easy to talk to. He answered my questions and was knowledgeable."
jennifer S.
columbia, south carolina
mrs smith S.
columbia, south carolina
"Great service"
linda S.
lexington, south carolina
"well I cant give a very satisfied 10 because we had to call for a second visit to correct issues first representative did not do."
mr king K.
chapin, south carolina
ms randolph R.
columbia, south carolina
"technician very thorough and pleasant"
mr fisher F.
columbia, south carolina
mr ayers A.
irmo, south carolina
"Everything went great Richard Till is the best!"
katherine M.
columbia, south carolina
peggy J.
columbia, south carolina
"Very professional."
mr osborne O.
columbia, south carolina
dean M.
columbia, south carolina
"Service Tech was prompt, courteous and worked continuously."
leanne C.
chapin, south carolina
"Professionalism at its best."
james B.
blythewood, south carolina
"Tecnician was very professional and addressed all of my concerns."
david L.
columbia, south carolina
"Answer any questions i had and was very polite"
harry G.
irmo, south carolina
"Chris was very knowledgeable and professional"
mr stack S.
columbia, south carolina
angels B.
lexington, south carolina
jon miller M.
columbia, south carolina
ms bagenstos B.
columbia, south carolina
"Richard"
mr levy L.
columbia, south carolina
michael G.
columbia, south carolina
doris G.
columbia, south carolina
"Jerrod did a good job"
ms smoak S.
columbia, south carolina
"The tech was very professional and answered all questions I asked."
ronald C.
hopkins, south carolina
keith K.
chapin, south carolina
"The two technicians were very conscientious and professional. Very qualified. Excellent service."
mrs nelson N.
lexington, south carolina
"Was on time and worked quickly"
mr ninesling N.
west columbia, south carolina
ms corley C.
columbia, south carolina
"Courteous"
james A.
columbia, south carolina
trinita F.
columbia, south carolina
"Always thorough and efficient"
linda D.
columbia, south carolina
"Due to late arrival of part, Wade tried to made me comfortable."
ms cook C.
columbia, south carolina
"Great services provided."
calvin W.
lexington, south carolina
"Very courteous & professional."
michael G.
columbia, south carolina
"Great service!! Answered all my questions."
donna B.
columbia, south carolina
carolyn T.
elgin, south carolina
"Knowledgable"
mr domenech D.
lexington, south carolina
"Costumer service are great and the technician that tend to the last call was super knowledgeable, courteous and proficient. However the company prices for parts and services seem to be on the high end of the spectrum."
steve S.
columbia, south carolina
"Very friendly and knowledgeable."
chuck H.
blythewood, south carolina
"Seemed thorough"
ms richardson R.
columbia, south carolina
edward F.
columbia, south carolina
david G.
leesville, south carolina
"I never received any copy of paperwork as to what was serviced on my unit or how my unit looks! Also a simple call to let me know the service tech was on his way would had been awesome! I also felt all I received for my money was a tech that changed my filter that I had bought! The other techs that came before spent more time checking my unit to ensure it was working properly! I just feel like I did not receive the service I was accustomed from your company!!"
ms land L.
winnsboro, south carolina
"Ordinary service"
mr foote F.
gaston, south carolina
david B.
lexington, south carolina
"Still waiting on the job to be finished."
leona M.
west columbia, south carolina
"Problem resolved."
ms gandy G.
lexington, south carolina
"Chris arrived early in the estimated time span for my appt. This was unusually nice! He got quick to work and was professional, pleasant and efficient."
mr mccarthy M.
columbia, south carolina
"Technician did not have the 4 filters for my unit. He didnt know the size he needed when he arrived. He said he will have to come back with these after they are ordered. This company has serviced my home for years. In the past the size of the filters and # were in your records. Why didnt this service technician know what was needed?"
ms hunt H.
columbia, south carolina
carol M.
irmo, south carolina
"Professional and thirough"
angela R.
gaston, south carolina
ms sherrill S.
west columbia, south carolina
"Technician - Very professional. Arrived on time. Polite and very respectful. Answered my questions so that I was able to understand. Customer Service - Very polite and helped me to get an early morning appointment."
rick R.
west columbia, south carolina
"Professional"
mr faulk F.
columbia, south carolina
"Everything was good"
ms snider S.
columbia, south carolina
"Very professional and nice"
mr rinebold R.
irmo, south carolina
anansa J.
blythewood, south carolina
"Sales was superior. Install was excellent. Everyone was professional. System is the best."
john O.
columbia, south carolina
"Job done efficiently and explained findings and what he did."
dan B.
lexington, south carolina
jamie B.
irmo, south carolina
pat M.
columbia, south carolina
"No problems with the visit"
steve S.
columbia, south carolina
ms yanity Y.
columbia, south carolina
"Very courteous and treated us with respect. Installers were also very patient and knowledgeable Did a great job cleaning up"
jerry E.
columbia, south carolina
"The Service Tech's provided me with step by step details on all that was done to service both units."
lovell S.
columbia, south carolina
mrs billings B.
lexington, south carolina
"I forgot to remind the tech to vacuum out the hoses to prevent blockage of water that may result in water back up into my home that normally would spill into a pan or out a pipe into the yard. If he did that, I do not know since I forgot to ask him. I did not hear any vacuum. There is not a problem at this time, but I do like to have it done for every preventative maintenance. I will do my best to remember to tell the tech do this in the spring."
ms collier C.
west columbia, south carolina
"He got the job done and was pleasent"
mutahhir S.
columbia, south carolina
"The service technician was very good however we were promised to receive the two in home wall filters but no one has brought them to us as he did not have them on his truck."
sharon M.
columbia, south carolina
debbie M.
west columbia, south carolina
"Technician was very professional and friendly. He was very aware of Covid precautions, and wore his mask the entire time. Very knowledgeable and gave us an explanation of his findings when visit was completed."
tom A.
irmo, south carolina
mr geddings G.
columbia, south carolina
"Friendly, professional service as always"
harveyplexico H.
columbia, south carolina
william B.
columbia, south carolina
"THEY DID A GOOD JOB"
jimmy W.
columbia, south carolina
mr gantt G.
columbia, south carolina
"The tech did not have a filter for my unit on his truck. This has happened several times before."
ms hayes H.
columbia, south carolina
"He was very good and clean the unit well. He was also on time??"
michael G.
columbia, south carolina
"Profession, reliable"
william H.
chapin, south carolina
"Technician was very knowledgeable of the installed system. Very polite and professional."
mj H.
lexington, south carolina
mike A.
columbia, south carolina
"Fast and efficient. Nice personality."
michael R.
columbia, south carolina
donna W.
columbia, south carolina
janice G.
columbia, south carolina
dr patterson P.
columbia, south carolina
"My air works; Please have someone email me if my Air Handler has a filter or not. I tried calling Lennox and no one ever answered."
elizabeth S.
irmo, south carolina
"On time, knew what they were doing and completed the job quickly."
mr a. brown B.
columbia, south carolina
"Your Tech was very friendly and respectful and most notable seem to be very knowledgeable of my system"
jeffrey S.
lexington, south carolina
"I have had a service contract for a while and my system has been running very well."
maria V.
irmo, south carolina
"I had a problem with my AC. I made an appointment online at night and by 8 am they were homebto fix it. Something went wrong the first time and they came right away ti finish fixing it. I am very happy."
ms sease S.
lexington, south carolina
ken M.
columbia, south carolina
"Rep was polite, knowledgeable, and personable. The last 2 techs were not."
joe S.
irmo, south carolina
"Excellent and quick response to my air conditioner problem. The technician, Daquan did a very good job in getting my AC back working."
dave H.
chapin, south carolina
"I currently have approx 2 feet of exposed ductwork following his zone damper replacement, it doesn't look like he tape it back up."
ginger B.
columbia, south carolina
"The service technicians are always very good but unfortunately after he left on Wednesday the AC quit working properly and required another visit on Thursday morning. Everything is now good."
scott L.
columbia, south carolina
"Very professional"
mark R.
lexington, south carolina
"Very fast response and repaired unit quickly"
mr houck H.
columbia, south carolina
thomas S.
lexington, south carolina
"They got the job done and the system is working."
mark C.
eastover, south carolina
"Clean , polite ,prompt"
donald T.
columbia, south carolina
"Technician was courteous and competent"
ms hathcox H.
lexington, south carolina
ms goodman G.
columbia, south carolina
"Technician was very knowledgeable and very professional. Enjoy having him to service my unit in a timely fashion."
lark A.
columbia, south carolina
"Knowledgeable and friendly"
shannon W.
lexington, south carolina
"Terrance, the technician was professional, friendly, explained everything as he looked at the unit in the dark with us holding flashlights. He needs a huge raise!"
mr woody W.
columbia, south carolina
"Richard is a real pro."
ms gandy G.
lexington, south carolina
"Although it was after 8 pm Terrance arrived with a very positive and pleasant attitude. I was sorry that he had to come so late but his pleasant attitude was wonderful to see. He didnt rush through his work and quickly solved the problem."
mrs murdaugh M.
irmo, south carolina
"No response after initial call- technicians arrived at a different time than scheduled with no notice - technicians misdiagnosed problem and left without actually repairing unit- called again and was given no info about when they would return- called again after a few hours and was given a time slot. Technicians did not arrive within that time slot (2-4). Called technician at 4:30 and was told they would arrive at 5:30. They finally arrived at 5:45 and were unable to repair the unit because they said a part was needed"
mr porter P.
columbia, south carolina
"The installation took longer than planed. The A/C unit stopped working two huors after they left. Several day later, they had the system working. Installation was not complete yet, they still had to install the new air return. And that took two different trips"
dandre M.
columbia, south carolina
dorothy P.
chapin, south carolina
"Technician appeaRED to check everything to our knowledge. Apparently last year we must have had a bad technician that put in over 2 lbs. of freeon. This one said it was all ok and not leaking"
mrs rogers R.
irmo, south carolina
"Very knowledgeable."
peter J.
sc-irmo, south carolina
ms tokaz T.
columbia, south carolina
"There was confusion and mix-up as to the day these guys were to come and install more insulation. Jerrod had scheduled them to originally come on Aug. 15. The H/AC guys were to come on the 14th to install new equipment. I got a call on the 14th from the insulation guys that they were coming on the 14th. When I told them H/AC were on the way they said they couldn't work at the same time. I got an email with confirmation number that the insulation guys were coming on the 17th. They did not come but were rescheduled to come on the 20th but the confirmation email I got siad they were coming on the 19th which is when the H/AC guys were coming. Equipment was not here on the 14th. This drove me nuts not having them show up when they were suppose to and then getting emails with incorrect information. I am not very happy about how this was handled."