Midland Air Service Experts Reviews

Average Customer Rating
4.6/5 stars based on 7,329 Reviews
wayne K.
columbia, south carolina
mellisa P.
columbia, south carolina
"The quotes I received were outrageously expensive! I have gotten quotes from two other service providers that came in at half the price of your lowest quote."
ms montgomery M.
irmo, south carolina
"Good customer service"
andrew K.
leesville, south carolina
keith G.
columbia, south carolina
foster F.
columbia, south carolina
"I had my water heater relit took him less than 5 minutes then poof he was gone!"
ms wakefield W.
columbia, south carolina
margaret W.
columbia, south carolina
"Wonderful service."
michael G.
columbia, south carolina
"Parth the tech was excellent and informative and very professional. I use your company every year for tune ups and referred my mom Margo Means who bought a new HVAC last month."
rivon laan L.
lexington, south carolina
"I had an appointment and even got a courtesy call that he was on his way. He explained things to me and was friendly."
nancy T.
columbia, south carolina
"Efficient, professional, courteous and prompt servicce"
waysolbert H.
columbia, south carolina
"Technician provided good service"
connie S.
lexington, south carolina
"Our technician Brian is awesome! I've asked that he be our preferred technician from now on, he's polite and vey knowledgeable a great part of your team!"
gloria B.
irmo, south carolina
"Always kind and efficient"
walter R.
columbia, south carolina
"prompt, courteous service. and very thorough"
ms hall H.
pelion, south carolina
"The situation was handled in a timely manner and the technician was very polite and professional."
tondalaya P.
hopkins, south carolina
jerry D.
lexington, south carolina
patrick W.
leesville, south carolina
"Took care of the problem quickly and pricing was fair."
kristina H.
columbia, south carolina
"Tech was very knowledgeable and friendly"
celeste J.
batesburg, south carolina
danielle J.
west columbia, south carolina
"I was able to get service the same day. My technician, Steve, was the best! He was courteous, professional and extremely nice."
ms stabler S.
irmo, south carolina
barry B.
lexington, south carolina
debra B.
elgin, south carolina
"Knowledgeable and friendly"
jonathan D.
orangeburg, south carolina
ms keske K.
irmo, south carolina
lewis B.
columbia, south carolina
rebecca W.
lexington, south carolina
"The price was fair and the work was done well."
noah R.
lexington, south carolina
"Professional and quickly got out to fix our AC unit when it wasn't working."
chris D.
columbia, south carolina
"Good professional service and no pressure"
mr goble G.
lexington, south carolina
"Eric is the best tech we ever had from Midland Air. He is a good analyst in finding out what is wrong with a system and in deciding on the best solution. I appreciate that your office had Eric return to our house the day after his first visit instead of a different tech since he had all the knowledge about the upstairs system and its problems."
zachary H.
columbia, south carolina
"Explained issue thoroughly and fixed issue."
michael A.
irmo, south carolina
"Pleased!"
nick K.
west columbia, south carolina
"Service technician and company provides what I need"
kaylin W.
lexington, south carolina
"Great customer service, the technician that came out was very helpful and friendly and explained what was wrong with my a/c unit."
nancy F.
lexington, south carolina
"Came same day I made a call"
mrs caldwell C.
columbia, south carolina
mr quinones Q.
columbia, south carolina
"The response was fast . The techs were professional, respectful and informative ."
ms brand B.
lexington, south carolina
"The tech guy Steven was very helpful and nice to talk with."
david B.
lexington, south carolina
"Excellent early service that was quick and efficient."
randy R.
lexington, south carolina
"Prompt, professional response. Completed repair on arrival."
tim W.
lexington, south carolina
"Friendly and precise"
tina S.
columbia, south carolina
"Technician was friendly, professional, thorough and knowledgeable."
gene R.
columbia, south carolina
"My wife has been a customer as for me Im a New Customer?"
sally K.
columbia, south carolina
"Quality of technicians work varies widely. And I dont like being pressured to buy a new system or pay for add on services."
lou geiger G.
lexington, south carolina
"Quick response time."
ms gedney G.
columbia, south carolina
james W.
lexington, south carolina
"Zero since of urgency in trying to get AC fixed when its been over 100 degrees. Feel like could have told me exactly what parts I needed and I could have ordered from Amazon and had it in a day or 2. Its been close to week now."
ms glen G.
lexington, south carolina
mr ellis E.
columbia, south carolina
"Great customer service"
jell e P.
columbia, south carolina
mr makins M.
lexington, south carolina
"Ryan did an excellent job even though it was late in the evening."
audrey S.
lexington, south carolina
"Very professional, friendly and knowledgeable."
joyce M.
columbia, south carolina
"This heat pump is only about 2 years old, and had a problem, going out on Monday afternoon. I called early Tuesday morning, and a Wednesday afternoon appt was scheduled. They had to order a part and said they would be here Friday morning. It is 12:30 and we haven't heard from them. We have a big group coming Saturday morning for a breakfast in our home, and the upper level has no air conditioning. The email we received didn't say what needed to be done, and listed 2 heat pump units, and 10 solar panels. We have the 2 units, but have 15 solar panels, so we couldn't understand what that pertained to. I had to call the office for an explanation, which wasn't on the emailed receipt."
snookie B.
columbia, south carolina
"tgreat service"
harriet S.
lexington, south carolina
"Tech was very professional and came within time frame."
mr ratliff R.
columbia, south carolina
"Professional and courteous"
jamaine C.
elgin, south carolina
paul I.
lexington, south carolina
friel S.
columbia, south carolina
"I recommend Midland Air because customer service was quick to help and the technician was very polite and respectful to my home and family."
debbie M.
west columbia, south carolina
"Team members should have removed shoes or use covers before walking on my carpet"
ira U.
elgin, south carolina
phillip B.
columbia, south carolina
"The young man was very customer friendly helpful understanding and willing to do a excellent job and i was please with everything he provided to help us with our AC system"
donnie W.
columbia, south carolina
"The Technician was very friendly, professional, and on time. He provided accurate insight into various aspects of the situation with my unit. Plus he was patient in dealing with me."
kristie B.
columbia, south carolina
mr hamilton H.
irmo, south carolina
"Richard always takes the time to explain what he's doing and why."
ms brazell B.
columbia, south carolina
john S.
lexington, south carolina
"The technician said the compressor on heat pump was locked down and said I need to purchase a complete new heat pump. I then called All American Heating and Air. Their technician replaced the capacitor, for $260. Now the heat pump works like new again. Thanks to All American Heating and Air for being honest and knowledgeable. I will never call Midlands Air Service again."
bonnie B.
lexington, south carolina
"The office personnel were in contact with me throughout the day to let me know that the serviceman was running late. They called once to let me know the repair person was running and once again to let me know that the repair person would be at me house soon, which he was. I appreciated those calls."
gert T.
columbia, south carolina
"I like the promptness of getting to my concerns. I like what appears to be a thorough assessment. The labor is astronomical, a reason to research other places for future service."
robert F.
chapin, south carolina
"Courteous and professional service. Reasonably priced as well."
ms harkless H.
columbia, south carolina
terry M.
gilbert, south carolina
amber B.
columbia, south carolina
kenneth S.
orangeburg, south carolina
margie A.
lexington, south carolina
"Very professional and thorough,"
anna mullinax M.
lexington, south carolina
"I've been having trouble with my hvac unit. The technician said the unit is fine, but my air still can't keep up with the temperature outside. Nothing was "fixed""
tiffany S.
columbia, south carolina
"Service expert was knowledgeable and offered great membership options"
mounir T.
lexington, south carolina
"good service"
mr wojcik W.
columbia, south carolina
"Great communication before during and after the appoitment."
janee S.
columbia, south carolina
"My air stopped cooling the house again two days after the service."
mcneely M.
gaston, south carolina
meg and dow H.
lexington, south carolina
"Excellent service, recently purchased a new unit, the install went very well. The main reason is Brandon Brooks our regular service technician is excellent."
mr moeller M.
columbia, south carolina
"Brian was highly professional, courteous and friendly"
mr anderson A.
columbia, south carolina
"Good response time to my service request!"
ken M.
elgin, south carolina
"The technician was very polite and answered all my questions."
ms morales M.
columbia, south carolina
jamil K.
cayce, south carolina
"Great customer service."
ms walker W.
irmo, south carolina
"Things have been better lately, but in the past I felt pressured by the technicians scare tactics to purchase upgrades or new equipment."
mr leet L.
columbia, south carolina
jose H.
columbia, south carolina
"Great Service"
vonnie M.
swansea, south carolina
"The last time your techs where at my home for a service call. They were the ones who turned the mold system off. So, I had to call you to do what should have been done before they left the last time they where here."
robert H.
blythewood, south carolina
"Poor service. Continued problems with drip tray due to incorrect install. UV light also short circuited due to incorrect installation, immediately after unit was installed. All attempts to get it fixed have been ignored."
ted R.
lexington, south carolina
"The problem I had , was asking for a later call , closer to 9:30- 10:00 am rater than 8:am . This was taken by a rep on the phone , but of course Terrance showed up just after 8 am . So communication problem somewhere ...not the technicians fault . He did a great job."
barbara M.
chapin, south carolina
"Good service, quick service, nice people."
jeffrey W.
columbia, south carolina
"Service is good but always incomplete. My maintenance service is always scheduled but they rarely bring filters. I was told by the technician on Tuesday that he wasnt the schedule technician and someone else would bring the filter later that day. Today is Friday and still no filter. I called today and was told someone might make it today or sometime next week. Why do I have to wait when I scheduled the service. I am very dissatisfied and really thinking about going to another company that is reliable and trustworthy."
james huyck H.
lexington, south carolina
"You have consistently provided good, prompt. professional service that met my needs."
mr evans E.
columbia, south carolina
"The service tech was vert thourough"
mr tompkins T.
irmo, south carolina
chloe B.
lexington, south carolina
"The technician that came to my home is always very respectful to me and my home. As long as the same technician comes to service my heat/air I will stay with your company."
paulette M.
lexington, south carolina
"Service personnel!"
george R.
columbia, south carolina
"very professional"
ashley P.
gaston, south carolina
"Quick efficient"
dennis V.
lexington, south carolina
ms allen A.
irmo, south carolina
kelda T.
columbia, south carolina
"I had a scheduled appt which I setup online with a confirmation email. However, the office per the technician gave him a different time slot so I was not provided any help."
micheal B.
columbia, south carolina
"Timely dispatch. Timely repair."
maria V.
irmo, south carolina
"Eric was Very efficient and Nice."
linda B.
columbia, south carolina
jaclyn N.
lexington, south carolina
"Service was prompt, the technician was kind and knowledgeable. He also spent time explaining the issues with the unit and solutions available."
ms bates B.
columbia, south carolina
stephanie M.
blythewood, south carolina
larry R.
lexington, south carolina
"The job was completed on time."
mark B.
gaston, south carolina
"was told I would not be charged for a service call if I joined a membership that I was supposed to be emailed from secretary. never received it so was charged 99 dollars for tech to tell me pretty much what I already knew"
mr biddle B.
columbia, south carolina
"The unit was finally working great. But, after service the upstairs handler was louder than we ever have heard it. Also when set to cool to 76 it runs off and on tilb reaching 75or 77 on thermostat."
leonard B.
west columbia, south carolina
melissa A.
columbia, south carolina
"Reasonable price and fixed problem."
mr camillo C.
columbia, south carolina
dean C.
columbia, south carolina
brandon S.
lexington, south carolina
"Terence was professional, thorough is assessing the problem, and quick to addressing it. Lexington traffic held him back a bit but he arrived close to the promised timeframe."
ms garnett G.
columbia, south carolina
gary S.
hopkins, south carolina
"On time arrival and qualified technician."
charles G.
columbia, south carolina
"Service was what I expected."
adam H.
lexington, south carolina
louie D.
irmo, south carolina
"He was very informative"
william M.
chapin, south carolina
"You came the same day; and although the air conditioning wasn't fixed that day, it was fixed timely."
amber F.
columbia, south carolina
"Professional, friendly, knowledgeable and quick service."
kenneth S.
columbia, south carolina
"Rich is the greatest. Caring, knowageable and professional."
harry G.
irmo, south carolina
terry K.
chapin, south carolina
"Professional and timely service. Donovan was very professional abd respectful of my time and property . K9"
wesley jr J.
columbia, south carolina
"Excellent and professional service!"
archae A.
columbia, south carolina
"everyone is very professional"
jim J.
columbia, south carolina
preston B.
columbia, south carolina
ms alexander A.
lexington, south carolina
"We were scammed. The Midland Air Technician said our entire heat pump system was dead and needed to be replaced and it had no freon so a coil must be leaking and would need to be replaced for $4500 or a new system was needed for anywhere between $12-22K. They left and said thats the only option other than adding more freon for $800 but said it would probably be gone again by the next morning so they wouldnt recommend it. Since the price was so high we called another company that same day for a second opinion and they came that night and diagnosed the issue as an overheated motor and that is why the compressor wouldnt come on. He showed me on his gauge that we did actually have freon and even said he didnt know why were told we didnt. He was able to fix the problem and we now have a working AC without having to replace anything. I would like a call back to discuss this and my money for the Service Call to be reimbursed."
ms norris N.
lexington, south carolina
scott P.
columbia, south carolina
"I have used the service for years. I have a long-term contract with them. They are technicians always get the problem resolved."
ms stabler S.
irmo, south carolina
elizabeth H.
columbia, south carolina
"The technician was very thorough even though it was raining out. The only bad thing I would say is he did not change out the filter."
ms brown B.
columbia, south carolina
rev austin A.
columbia, south carolina
"Great Service."
mr reed R.
columbia, south carolina
"They were very professional"
tondalaya P.
hopkins, south carolina
"Very friendly and helpful"
mr muller M.
irmo, south carolina
eliane M.
west columbia, south carolina
"The technician was very professional. Great customer service. I will definitely recommend."
mrs M.
lexington, south carolina
"Completely dissatisfied with the resolution of a leak that was caused by the incompletion of our AC repair. We expected someone to take care of the damage that was caused by the AC leak that occurred AFTER the Midland Air tech left our house. This leak started after he left and stopped when we discovered the leak and turned the AC off. I'm very frustrated with the follow up and the inability to take responsibility for what was a result of the repair."
michael B.
chapin, south carolina
"he knew what he was doing, fixed it quickley, air was working again. whoever put replacement fan but in wrong part, told me everything going on. nice person."
rudy R.
columbia, south carolina
"Chris is very knowledgeable and explained everything clearly."
david P.
lexington, south carolina
"Great times available, helpful knowledge, diagnosed areas to keep eyes on and how to pursue, quick to make repairs & maintenance, thanks."
j larry D.
columbia, south carolina
mr schenemann S.
chapin, south carolina
christopher R.
columbia, south carolina
marjorie B.
lexington, south carolina
"Midlands Air prices are a little high"
ms wilson W.
west columbia, south carolina
janna M.
irmo, south carolina
"Professional and on time"
robin N.
elgin, south carolina
"professional, friendly and informative"
ms brand B.
lexington, south carolina
jay J.
columbia, south carolina
"good service"
joe T.
lexington, south carolina
"Your service staff, Richard Till, have always been very efficient and accurate in the care of my equipment. And, the service is provided very quickly after I call in. My most recent repair was done in the same day I called. And, the young man who came to service the unit found the problem quickly and fixed it."
michelle B.
lexington, south carolina
"The technician came out quoted me $1100 on Friday. When I called on Monday to get the job fixed no one would call me back. So I called another company out. What you technician said was my problem wasnt even the actual problem."
john S.
lexington, south carolina
fred L.
columbia, south carolina
"Technician George was out on May 2, 2022, to clean and maintain unit. It was not done. No cleaning was done until Technician Brian was out on May 25 and did the proper job. Brian is the only technician I want to work on my unit. (The ladies who answer your phones need better training. Their work is not satisfactory)."
anthony H.
lexington, south carolina
peter M.
blythewood, south carolina
robert M.
leesville, south carolina
priscilla davis D.
columbia, south carolina
"Overpriced"
kevin L.
leesville, south carolina
"you guys were friendly and informative"
mr summerall S.
lexington, south carolina
"This is the second or third time that the technician has showed up without the proper filters. I was promised a return call so that they could send the right filters but 3 days later I have not heard anything. Changing the filters is supposed to be part of the service but I find myself having to request this each time."
johnson J.
columbia, south carolina
"I was told that I was low on refrigerant by your technician and that I had a leak. He told me it was not worth the money to find and fix leak and suggested I buy new unit. Ive had 2 other companies come out and say that is simply untrue. He also left the caps off the unit which doesnt help the leak he was trying to sell me."
chris L.
columbia, south carolina
"I would of had to of received service to be able to recommend. I called on Saturday Morning 5/21/22 in the morning to make an appointment. I was told tech would call me to schedule. On Sunday 5/22/22 I called again and was told I was on the books to be seen on Sunday and that the tech would call me ASAP. Not once did I get a call to schedule service. Here we are Thursday 5/26 and I have yet to receive a call to schedule service. I had to call a competitor to come out and address our air not working."
johnson J.
lexington, south carolina
"Service tech was very thorough and explained everything he did."
mr delaney D.
chapin, south carolina
"All positive"
brett S.
west columbia, south carolina
"Once Amir showed up I knew my problem was going to be resolved!"
belinda B.
lexington , south carolina
"Always good timely service"
milton Y.
columbia, south carolina
"Technician was very knowledgeable and explained everything thoroughly"
mr coleman C.
lexington, south carolina
"Great service."
ms felder F.
columbia, south carolina
bernice B.
bamberg, south carolina
"Good service and clean up when they finish"
ms johnstone J.
columbia, south carolina
"Customer service is awful"
mr p. schmidt S.
lexington, south carolina
"Very professional and knew his job"
luisana G.
lexington, south carolina
mr schnepel S.
lexington, south carolina
"overall good job"
susan B.
columbia, south carolina
"I called at 11 am, technician was out by 2, problem was fixed by 3 pm. Excellent customer service throughout the whole experience."
martin P.
irmo, south carolina
"These guys were professional and patient"
norma S.
columbia, south carolina
"Steve was prompt, arriving early in the proposed time frame and he was very knowledgeable and informative about my options."
paul S.
west columbia, south carolina
"Brian was great, trouble shot the problem quick and got our air going again! He was very nice, professional and knowledgeable."
oliver S.
lexington, south carolina
"Lee was on time and was a very pleasant technician. I was very satitfied with his work."
claudette C.
cayce, south carolina
"Same tech. who has serviced previously 2 or 3 years. Friendly, knowledgeable, proficient. Did not have to ask for him. Also, phone reception is exceptional."
ralph H.
lexington, south carolina
"eric was very through"
karen K.
lexington, south carolina
"Came to provide service within hours of our plea for help"
ms winfrey W.
columbia, south carolina
"Service was great."
ms richey R.
batesburg, south carolina
"Replaced my unit very quickly! All pleasant to work with! A 5 star crew!"
marty J.
irmo, south carolina
"They were on time, professional and easy to work with."
leslie H.
columbia, south carolina
"they did a great job."
judy P.
lexington, south carolina
"Knowledgeable, courteous"
edwin B.
irmo, south carolina
"Donavan was very polite, courteous, and professional. When greeted, from the time he came to the front door all the way through completion of the service Donavan was absolutely GREAT. He is to be commended for his knowledge and professionalism. I am thankful he was Service Expert attendant. I would like to request him if possible for future services. To Management, please know you are fortunate to have such professional young man as Donavan. I am sure he will advance as he continues to provide such excellent service. Promote him now, I am sure he won't disappoint you and he deserves it."
tom F.
lexington, south carolina
"The representative that serviced my call was for a "tuneup" however I was having a problem with the "outside unit" not turning on and cooling the house. I was advised that the repairs needed consisted of a "relay switch" needing replaced and that the compressor was shot. Since that time I called my Home Warranty company, for obvious reasons. The compressor is fine and working properly. Believe I have wasted my time and money with Midland."
wayne K.
columbia, south carolina
"The technician did everything correctly, I assume. But the unit requires an unusual filter, which he did not have on board. I suppose the company computer should have noted that this peculiar filter was needed, so he would be prepared."
mr riddle R.
columbia, south carolina
gwendolyn S.
irmo, south carolina
alicia R.
lexington, south carolina
ms mccoy M.
lexington, south carolina
"Had service techs at my home in an hour after I called about getting cool air. Brandon and George had the problem diagnosed and corrected in 15 minutes. Way to go guys. I have used Midlands Air since purchasing my home in Lexington 2001. Don't plan on changing now, have a maintenance contract with them."
larry P.
hopkins, south carolina
"James/Mitchell did a wonderful job on replacement of my a/c unit thanks guys I will always recommend Midland Air!"
mr hartley H.
west columbia, south carolina
ms goodwin G.
columbia, south carolina
"The technicians were very thorough & knowledgeable."
mrs summerour S.
little mountain, south carolina
jacquelyn W.
columbia, south carolina
"Donovan was knowledgeable, polite, and did exactly what he said he would do. He closed the doors when entering and exiting. He did not leave anything open on my units and no missing screws. He did his job well. I will stay with this company as long as the technician they send out is as professional as him."
mr benjamin N.
lexington, south carolina
"They were very courteous prompt on time very professional"
mr mohundro M.
lexington, south carolina
john E.
lexington, south carolina
"I have been very pleased with everything up until my heating coil got a leak. I have called twice with no call back. The technician told me he was going to check on the part and call me back. I never got a call, so I called twice and both times I was told they would call me back. Still don't have an answer."
mike M.
chapin, south carolina
"Lee was friendly, polite, super knowledgable about his work, and he was clean and completed the motor replacement very fast."
albert C.
west columbia, south carolina
"NA"
chinaka D.
columbia, south carolina
"Overall, service went well, but I was kinda of taken aback when Parth asked for my credit card information to write down in order to renew my contract. My maintenance plan does not end until Sept '22, so I declined to give him my informaation. Is this something that is normal in a maintenance visit?"
kerry J.
columbia, south carolina
mr wuthier W.
columbia, south carolina
mr haddock H.
prosperity, south carolina
"Ryan WAS GREAT!!!"
barbara loney L.
west columbia, south carolina
"service was neat, efficient , courteous and service expert kept me up to date on work that was done."
mr curran C.
lexington, south carolina
"technician was courteous and thorough"
mrs lovett L.
columbia, south carolina
"Very polite and professional"
mr baker B.
irmo, south carolina
alex R.
columbia, south carolina
"Mittchell and James were great!"
jim H.
columbia , south carolina
"Job went as planned"
mr knowles K.
lexington, south carolina
"Technician was very knowledgeable and courteous."
mr zeoli Z.
gilbert, south carolina
donna B.
columbia, south carolina
albin J.
columbia, south carolina
"Multiple calls requesting completion of 9/21/21 ductwork replacement at the same time tech replaces TXV. no updates on order of TXV part, no work notes listed for the ductwork even after requesting the customer service rep please add notes. I found the process inconsistent and unpredictable. The technician, Chris, was extremely knowledgeable and even offered to complete the ductwork by tying in the supply line to the trunk as requested. However, he found the outside coils filthy and had to clean them for an hour, something that should have been taken care of by the bi-annual service visits (the last being February 19th. The TXV was not the issue after all, but obstructed coils. After the cleaning the system operated well. It makes me wonder what service I am receiving from the bi-annual visits."
marian E.
columbia, south carolina
douglas S.
lexington, south carolina
kyle S.
lexington, south carolina
"Service technician was very professional, and even cleaned up his work area after his work was done."
ms fernandez F.
columbia, south carolina
"Efficient and friendly"
nicole O.
columbia, south carolina
"Lee was timely and very respectful. He got the job done and also explained his findings!"
smith S.
columbia, south carolina
willie B.
lexington, south carolina
"Jared was Fast and professionalknew what was wrong and fixed it right away!!"
chris R.
blythewood, south carolina
"Both employees that came by for quote were very nice and knowledgeable. They took time to explain options. Our decision came down to price. We got same product at lower cost. We didnt try to negotiate b/c of price difference. We will recommend midlands in future along with company we went with."
mr boulet B.
lexington, south carolina
amber M.
columbia, south carolina
"Even though I had to wait a few days for the part it was a quick fix."
ms c.. shealy S.
west columbia, south carolina
bob J.
cayce, south carolina
james H.
columbia, south carolina
"As a team, they diagnosed the problem, provided my alternatives and equipment available along with prices for each alternative that allowed me to make my suitable answer of the issue. Then got the equipment and installed the need equipment professionally in an very show time frame."
kenneth B.
blythewood, south carolina
"Great customer service. Very friendly and informative"
jessica F.
columbia, south carolina
"They came out right away and were very clear about what my options were."
mark M.
west columbia, south carolina
"From the start to the finish a great job."
ms martens M.
irmo, south carolina
"Technician was polite, completed his inspection and moved on to his next call."
mr anderson A.
gilbert, south carolina
"I had no ac in my house when they arrived. Both units were down but after your technicians worked on them both were blowing cold air. I was very happy!"
ms wood W.
hopkins, south carolina
linda M.
columbia, south carolina
linda L.
orangeburg, south carolina
"He did not clean the unit like is usually done at this time of year."
michael B.
chapin, south carolina
"technician was great, he did a few things others have not. very nice and helpful when i asked questions"
candice R.
columbia, south carolina
"Quick and easy and he even provided a tip to keep the air working properly throughout the summer."
mr romulus R.
columbia, south carolina
"Mr Hunter and Mr Lester was here the day before didnt fixed the problem which caused me a miserable night and wasted day waiting on a new technician to fix the problem. The new tech Mr Joseph make everything work fine before he left the house"
mr anderson A.
columbia, south carolina
"Arrived late, but finished quickly.."
mr steel S.
columbia, south carolina
"Always on time, polite, and good job"
debra G.
columbia, south carolina
"Frank was professional, courteous and efficient."
mr houck H.
columbia, south carolina
"WORK NOT COMPLETED and MANAGEMENT WILL NOT RETURN CALLS AFTER LEAVING MULTIPLE MESSAGES WITH OFFICE STAFF."
ms fowler F.
columbia, south carolina
janna M.
irmo, south carolina
"Friendly, professional, and knowledgeable"
joe T.
lexington, south carolina
"Richard Till is the reason I continue to use Midlands Air. He has serviced my unit since I purchased it, a decade ago. When Richard leaves or retires, I will review my options for HVAC service."
ms porter P.
columbia, south carolina
"Very satisfied"
mr jones J.
chapin, south carolina
minnie J.
columbia, south carolina
"Very good customer service experience."
lucille W.
columbia, south carolina
dale H.
prosperity, south carolina
"Ryan came out and did a FAR MORE INTENTSIVE check up on BOTH my units.He did things that NONE of your past Technicians EVER DID..I HIGHLY RECOMMEND him.,also I want Ryan ONLY next time I need my units inspected or repaired!!!!!"
rudolph F.
blythewood, south carolina
"very professional and knows the product"
jeannette B.
columbia, south carolina
"Technician was friendly, willing to explain well the problem and cure."
keenya D.
blythewood, south carolina
mr robinson R.
columbia, south carolina
"Timing was great great combination of work very friendly to talk to and was able to answer questions"
brett S.
west columbia, south carolina
"Glad my new plan has premium service, but sad to see my brand new unit have an issue."
ms bagenstos B.
columbia, south carolina
"MR RICHARD IS EXPERIENCED TECHNICIAN"
mr dekrafft D.
lexington, south carolina
"professional"
ricky L.
batesburg-leesville, south carolina
"Very nice and understanding person"
mr gordon G.
lexington, south carolina
"Richard is a vary thorough technician, and keeps us informed on what he is checking and why. He is a very pleasant person to talk to."
ms kerr K.
columbia, south carolina
rev austin A.
columbia, south carolina
"They were very helpful."
randy G.
columbia, south carolina
mrs cooper C.
columbia, south carolina
"Brandon.is always so thorough when checking my unit. He is very knowledgeable & tells me the good things & bad things about my unit. He does not pressure me into having something done when the repair can wait longer. I feel like I can trust him & that means a lot to me."
peggy G.
irmo, south carolina
"I was ripped off on this service call! Charged $195.00 & couldnt fix it. Previous service call put die in my system to check for leak & didnt call or come back to check for leak. All the coolant leaked out! I paid for the dye & service call for nothing. Your person only wanted to sell a new unit! Your representatives are crooks & cant be trusted. I have purchased a new unit for $2,000 less than your price & was installed the day after I called. Your sales person asked for my phone to put in a good report on himself. Extremely disappointed in your company. Your technician who actually found the problem was honest, but not sales agent sent with him."
ms brand B.
lexington, south carolina
"He was very polite and helpful."
john R.
irmo, south carolina
"System was installed improperly the first time, due to Salesman screw up. Had to redo system, now working properly. In hindsight, I should've gotten another estimate. Still can't believe we spent $23,000 to replace a 1,700 sq. ft. home system. Kicking myself in the ass now."
mrs lauster L.
irmo, south carolina
andre S.
irmo, south carolina
robert B.
saint matthews, south carolina
"Christopher was very professional and knowledgeable of the System we have and did a most excellent service for us. Thanks for all you do."
miles H.
columbia, south carolina
"Brandon did a great job and was very helpful"
ward W.
lexington, south carolina
"Arrived early and very friendly service!"
ms walker W.
irmo, south carolina
"The service seemed to go fine, but the technician said he didn't have to check the thermostat, and he didn't. When I went to adjust the temp a couple of hours later, the thermostat would not go on. I called and the tech came back out and fixed the problem but it was a hassle I didn't need and could have been caught initially if the tech had just checked it out."
tina S.
columbia, south carolina
melissa D.
columbia, south carolina
"Professional, knowledgeable, and thorough service... great service!"
gary S.
lexington, south carolina
"Very informative and professional"
iva mooring M.
lexington, south carolina
"Very professional and personable."
tom T.
lexington, south carolina
ms morris M.
west columbia, south carolina
"Tech knew what he was doing! Second Tech arrived as first was finishing job. Did not know why two were assigned for cleaning job."
ms boyd B.
irmo, south carolina
"Richard arrived on time, was friendly and professional. He answered my questions to my satisfaction. I had scheduled to have my water heater flushed at the same time of the HVAC service but he stated he did not receive the order. He contacted the office and informed me that the service would be provided in November.Richard wore a mask and booties over his shoes."
rhonda M.
columbia, south carolina
"The technician did a thorough job both inside and out while inspecting my HVAC system. By the time he departed my system was in optimal condition."
michael T.
gilbert, south carolina
"He was very knowledgeable"
mrs geiger G.
lexington, south carolina
whitney B.
lexington, south carolina
"You werent able to do the job twice. Both times because your tech didnt have an extension ladder. I even told you to send one out when I called to rebook the second time."
amber M.
columbia, south carolina
"Prompt on time service. Through and up front with what they thought I needed and not needed. Gave cost effective solutions to minor issues."
mary M.
columbia, south carolina
ms lyon L.
columbia, south carolina
christopher B.
columbia, south carolina
"Charles Craft explained everything in detail. He was professional and pleasant."
jerry M.
columbia, south carolina
"Mr. Richard always does excellent work."
melanie H.
lexington, south carolina
"Steve and Kenan were very personable, polite and knowledgeable. Appreciate the fact they came out the same day I called"
joyce K.
blythewood, south carolina
patsy J.
columbia, south carolina
"The technician has always inspected the unit and explained if there were issues and how to correct. Also will let us know what the next visit may need."
linda C.
elgin, south carolina
"everything great could think of nothing to improve"
donna C.
columbia, south carolina
"The tec was rude...never got a call...just showed up. Charged me 311.00 and it still doesn't work right"
ms randolph R.
columbia, south carolina
"tech was very thorough and explained what the problem was and it was not the unit itself but a water pipe issue"
edward P.
columbia, south carolina
"excellent service real professional. job looks great."
mrs phalen P.
lexington, south carolina
"Very nice customer service"
margaret p J.
columbia, south carolina
"The technician, Brandon, is always nice, friendly and asks if there are any issues. He completes the service call, informs me if there are any issues, and asks if I have any questions."
sharon T.
lexington, south carolina
"The knowledge & helpfulness of the technicians"
robert H.
blythewood, south carolina
"Technician let me know that the UV light is no longer working. He told me it was noted the last time I received service (nearly a year ago!!) that the UV light was dead at that time due to technician error. The install was not done correctly, drip tray kept filling over, which shorted the UV light. Why did I pay all that money for the light, when it was NOT working when I believed it was..?"
jason W.
columbia, south carolina
vincent P.
columbia, south carolina
"Prompt Service!! Very Nice Guy!"
mr hyman H.
columbia, south carolina
"He came on a Sat, (I think). He was very knowledgeable about my problem and didn't' seem to mind helping with what turned out to be a simple problem"
keith F.
columbia, south carolina
"The rep was nice and knowledgeable!!"
mr mcentire M.
columbia, south carolina
ms dominick D.
lexington, south carolina
"There was a problem with my unit= - I was not offered a cost of just replacing the unit. The only solution was a to join the monthly maintenance program for 10 years to cover all cost. When you calculate that cost it is a lot more than just buying the unit straight out and even including the year maintenance service."
gloria H.
columbia, south carolina
"Service Technician answered question needed answering. He was also polite and courtesy."
lark A.
columbia, south carolina
"Lester was great. Friendly and knowledgeable. I dont know the name of the young man who assisted him but he was wonderful too."
mr gentry iii I.
lexington, south carolina
"Great job!"
tracy S.
west columbia, south carolina
"In and out quickly and showed me some things that need some work. Knowledgeable"
ms collier C.
west columbia, south carolina
"Wasn't home the day I had scheduled Chris came. I had doctor's appointment."
herbert B.
chapin, south carolina
"On time as scheduled"
mick H.
columbia, south carolina
"The tech was scheduled to be there between 10 and 12 I. The morning and arrived at 11:45. I was sitting there awaiting his call He was in a hurry and another tech came over to help. They both scurried around and finished and left by 12:45. It makes me question the quality of the visit. Im hopeful they did what was needed but it was obvious they had other work to to and I was left wondering about the service call. Not the best thoughts"
brian M.
irmo, south carolina
amelia S.
lexington, south carolina
andrew C.
lexington, south carolina
mr stoddard S.
columbia, south carolina
nedeirdra W.
ridgeway, south carolina
"Kennan and Lester were very professional."
lex A.
columbia, south carolina
don H.
columbia, south carolina
"We could not have asked for a nicer person to come to our home, He expa=lained everything he did"
johnie G.
irmo, south carolina
"You forgot to replace the intake filters"
ms bailey B.
irmo, south carolina
"He was very thorough and explained the service he performed."
mr fisher F.
columbia, south carolina
"quick, timely and courteous service"
linda E.
chapin, south carolina
"Brandon and Terence were professional and very courteous."
jennifer R.
columbia, south carolina
"Very patient tech who waited out the rain to keep the appointment."
mr mckeever M.
hopkins, south carolina
ms richardson R.
columbia, south carolina
donna M.
lexington, south carolina
"Teck. showed up a couple hours early. He was unable to complete due to parts he didn't have to complete job"
mr rej R.
columbia, south carolina
diann J.
columbia, south carolina
"Technician Joseph was awesome. Knows what he is doing. In addition, sales rep. Jonathan was just as impressive."
mr deangelis D.
lexington, south carolina
"Professional and knew what he was doing Explained all he did"
mr paul P.
columbia, south carolina
"Always on time. They keep you informed throughout their service work."
mr biddle B.
columbia, south carolina
"Finally I think an ongoing issue is corrected after several attempts."
donato A.
columbia, south carolina
diana S.
hopkins, south carolina
"The technicians were very efficient, quiet and professional."
jim E.
irmo, south carolina
"Chris always does a professional job."
paul M.
lexington, south carolina
mrs jefferson J.
lexington, south carolina
ms thompson T.
columbia, south carolina
"Tech was very efficient and he explained everything to me."
ann E.
columbia, south carolina
kimberly W.
columbia, south carolina
"Separation in molding around attic, small rust stains to carpet but overall everyone and service was great. Thanks"
sean G.
columbia, south carolina
katherine brigham B.
batesburg, south carolina
"My husband figured out the problem not the service tech. It was a completely different problem than the tech told us it was. Then he has left parts off the unit lying on the floor"
sandra B.
columbia, south carolina
"Technician Brandon C. Was very knowledgeable and performed with expert advice."
samuel L.
west columbia, south carolina
"The service person was knowledgeable and professional."
minnie J.
columbia, south carolina
"He was very professional and had good customer service skills."
mr brushingham B.
columbia, south carolina
"Quick, and he did a good job"
marc M.
irmo, south carolina
"Brian is brillant. He represents your company with great intentions. He goes that extra mile!!"
mattie B.
columbia, south carolina
gary L.
irmo, south carolina
"The technician was very prompt and professional in the way he performed the service."
ms johnson J.
lexington, south carolina
dewayne C.
columbia, south carolina
"The tech was very knowledgeable about what needed to be done."
stagg S.
columbia, south carolina
"Tech on time; professional; helpful in checking water leak under house; **Did not check Hot water heater installed at same time as A/C unit ??"
connie C.
lexington, south carolina
diana G.
west columbia, south carolina
nayla A.
columbia, south carolina
"They were timely, quick, and knew exaclty what they were dealing with after troubleshooting the problem. Smart men."
ms gladys D.
irmo, south carolina
"Always very courteous and on time. Answers any concerns that I might have"
ms winter W.
swansea, south carolina
herbert D.
columbia, south carolina
"very friendly, professional"
lee G.
winnsboro, south carolina
brain B.
lexington, south carolina
mr mcalister M.
little mountain, south carolina
"The service experts took the time to do a very thorough job!"
mr hampton H.
columbia, south carolina
melanie B.
columbia, south carolina
"Lee came he was professional and very nice. He did a great job."
jed S.
chapin, south carolina
"Polite, professional, efficient."
ms garfield G.
blythewood, south carolina
"Courteous Professional Capable"
mrs cooper C.
columbia, south carolina
"He inspects everything. He always tell u what he finds good or bad. He is very pleasant & knowledgeable. I trust him that's why I always ask for him."
delaine C.
west columbia, south carolina
"Brandon & Stacy were both very courteous. The maintenance and repair were performed in a timely manner."
mrs geiger G.
lexington, south carolina
"Professional and friendly."
mark M.